We understand that your items must be delivered in perfect condition, which is why we take so much care and attention when picking our delivery services and packaging. All stock items are despatched same day if ordered by 12noon. Our delivery times and charges are shown below. We use selective couriers specifically chosen for the delivery timescale and location, to ensure the best possible service. You will be presented with delivery options at checkout. Delivery charges are per total order, not per item; so if you order a number of products, you will still only pay the totals shown in the table below.
(depending on service)
|United Kingdom||1-5 working days||£2.95 (economy)
|Scottish Highlands||2-5 working days||£2.95||£15.00|
UK Islands (inc N.Ireland)
|2-5 working days||£2.95||£25.00|
|Channel Islands (UK)||2-5 working days||
£2.46 (exc vat)
£20.83 (exc vat)
|Austria, Belgium, Denmark, France, Germany, Ireland (Republic of), Luxembourg, Monaco, Netherlands||2-5 working days||£6.95||£15.00|
|Czech, Italy, Slovakia, Spain||3-7 working days||£6.95||£25.00|
|Croatia, Finland, Hungary, Poland, Portugal, Slovenia, Sweden||3-7 working days||£6.95||£35.00|
|Norway, Switzerland||3-7 working days||
£5.79 (exc vat)
£40.00 (exc vat)
*as a general rule, items under 1kg are typically accessories such as remote controls and LNB's; items over 1kg are typically receivers, dishes and cable (or a quantity of smaller items).
A. Our cut-off time for despatch is 12noon, orders after this time will be despatched the next working day.
B. Deliveries are based upon working days (mon-fri); delivery times are best estimates only.
C. We do not offer a weekend (sat-sun) delivery/despatch.
D. For some remote areas/islands, please allow an additional 1-2 working days for delivery.
E. Unfortunately, if goods are returned to us because of an incorrect or incomplete address, the carriage is non-refundable so please double check before submission. Charges for re-sending will apply.
F. The courier name/tracking no (if applicable) will be provided as part of the 'despatch' email we send you.
G. In exceptional circumstances we reserve the right to use alternative delivery methods.